Eduart Wolok
The objective of this research is to design the development model of transformative and comprehensive management of PTN BLU UNG. The method used in designing PTN BLU is Soft Systems Method (SSM). The results of this research found that: (1) PTN BLU UNG as an integral part of the government, in collaboration with the BLU team, can respond and to manage the organizational change so that the institution’s performance continues to improve; (2) The structural officers of BLU UNG as an agent of change, and the employees (Faculty members and staffs) as the target of change, build a joint commitment towards the organizational change to improve the academic performance and to increase the revenue of BLU UNG. 3) Frontliners, in this case, lecturers and employees as individuals who are directly affected by the organizational change, managed to build personal and participative group awareness in promoting the improvement of BLU governance of UNG. The value obtained in this research is that the transformation of PTN BLU implies a change in a work culture that can create a better academic atmosphere so that academic performance is improving. © 2023, SRAC - Romanian Society for Quality. All rights reserved.
Universitas Negeri Gorontalo, Faculty of Engineering, Jl. Jendral Sudirman No. 6, Kota Gorontalo, 96128, Indonesia
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