Forry A. Naway, Abdul Rahmat
The purpose of this paper is to explore the link between supply chain capability and supply chain operational performance. In addition, the current study investigates the mediating role of technology integration and logistic integration between supply chain capability and supply chain operational performance. The firms in Tin industry of Indonesia are chosen as the sample of the study. To achieve the objectives of the current study, structural equation modeling is used using smart PLS. Data is collected through mail and telephonic survey. The responses are collected through the postal and electronic mail, questionnaire survey. According to the direct results, it is shown that all hypotheses were meaningful (α = 5%). The mediation effect of technology integration and logistic integration in the relationship between Supply Chain Capability and Supply Chain Operational Performance (SCOP) was examined. The results of mediation show that for logistic integration mediation hypothesis, the results was meaningful (α = 5%), whereas for the technology integration the results was not significant. The results of the study are useful for policymakers, practitioners, operation managers in understanding the link between human resource management and operational management. © 2019 by the authors; licensee Growing Science, Canada.
Department of Education Management, Faculty of Educational Sciences, Gorontalo State University, Indonesia; Community Education Departemen, Faculty of Educational Sciences, Gorontalo State University, Indonesia
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